Privacy policy

Last updated: May 18, 2026

Aussie Foot Care operates this store and website to provide you with a curated shopping experience (the "Services"). We are committed to protecting your privacy. We process personal information in accordance with the Australian Privacy Act 1988, the New Zealand Privacy Act 2020, and the Singapore Personal Data Protection Act 2012 (PDPA).

Personal Information We Collect or Process

We collect information that identifies or can reasonably be linked to you. This includes:

  • Contact details: Name, shipping address, billing address, phone number, and email.
  • Financial information: Payment method details and transaction confirmations.
  • Transaction information: Items viewed, cart history, and purchase records.
  • Device information: IP address, browser type, and usage patterns through cookies.

How We Use Your Personal Information

We use your data to fulfill your orders, process payments, and improve your shopping experience. This includes sending order updates and, if you have opted in, marketing communications. You can opt-out of marketing at any time.

How We Disclose Personal Information

We share your information with service providers who help us run our business, including:

  • Shopify: To power our online store.
  • Shipping Partners: Such as Australia Post, NZ Post, and SingPost to deliver your orders.
  • Payment Processors: To securely handle your transactions.

🌏 International Data Transfers (Cross-Border)

Please note that we may transfer, store, and process your personal information outside the country you live in. For our New Zealand and Singapore customers: Your personal information is stored on Shopify’s secure global servers and is accessed by our team in Australia to fulfill your orders. We ensure that all such cross-border transfers comply with the data protection standards required by both New Zealand law and the Singapore PDPA.

Your Rights and Choices

Regardless of whether you are in Australia, New Zealand, or Singapore, you have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Ask us to update or fix inaccurate information.
  • Deletion: Request that we delete your personal data (subject to legal or operational obligations).

Complaints

If you have concerns about how we handle your data, please contact us. If we cannot resolve your issue, you have the right to lodge a complaint with your local regulatory authority: the Office of the Australian Information Commissioner (OAIC), the New Zealand Office of the Privacy Commissioner, or the Singapore Personal Data Protection Commission (PDPC).

Contact

For any privacy-related questions or requests, please reach out to us:

Email: sales@aussiefootcare.com.au
Address: Suite 50, 68-70 Saywell Rd, Macquarie Fields, NSW, 2564, AU